Compliments or Complaints

At Hemsworth Arts & Community Academy, we place great importance on providing the highest standard of service to all our customers.

We would like you to tell us about your concern or complaint, so that we have the opportunity to make amends and, wherever possible, improve our procedures so that whatever caused your concern or complaint doesn't happen again.

Your feedback is very important to help us to improve our service to you and other Hemsworth Arts & Community Academy customers.

We want to:

  • Hear about your concern or complaint
  • Make it easy for you to raise your complaint
  • Consider your suggestions as to how we can put matters right
  • Make every effort to ensure that you are satisfied with the way that your concern or complaint is handled

If you would like to let us know if we are getting it right, please drop us an e-mail with the detail and if apporopriate staff names who have supported you or your child and we will make sure they receive the positive feedback!

If you have any concerns, complaints or compliments, then please contact our reception team (Mrs M Walker - Manager, Mrs L Ainley, Mrs S Hinchliffe and Ms S Clarke) on 01977 624220 or click the following link for more information - Click Here